Tasks
Retrieve legacy task details
/a/Tasks_getDetails
Load CRM1’s fixed task-detail projection for a batch of IDs, including the task-type name.
When to use this endpoint
Use Tasks_getDetails to support the legacy batched task cache used by CRM1 and CRM2 headers. It is not a caller-selectable detail API.
Authentication and permissions
The request must authenticate with signed API-key fields or a logged-in CRM session. The handler calls the normal login guard but performs no additional task, page, role, ownership, or privacy-permission check.
All rows come from the authenticated tenant. Unless the page says otherwise, IDs, creator, assignee, and privacy do not restrict the result at handler level.
Parameters
| Parameter | Type | Required | Description |
|---|---|---|---|
ids | Native array or JSON array | Yes | Task IDs. Every item is integer-coerced. A plain scalar string is rejected rather than treated as one ID. |
Example request
$tasks = FM_api('Tasks_getDetails', [
'ids' => json_encode(['318', '319']),
]);
Example response
[
{
"id": "318",
"client_id": "1042",
"type": "3",
"details": "Confirm the site access details.",
"resolution": "",
"status": "1",
"cdate": "2026-09-27 14:05:00",
"task_type": "Customer follow-up",
"last_update": "2026-09-28 10:42:16",
"created_by": "7",
"assigned_to": "17",
"subject": "Confirm access details",
"due_date": "2026-10-02 09:30:00",
"assigned_date": "2026-09-27 14:05:00"
}
]
Errors and unusual responses
| Response | Condition |
|---|---|
{"error":"not logged in"} | No authenticated tenant context is available. Invalid signed credentials can be rejected by the dispatcher before the handler runs. |
{"error":"missing or invalid parameter: ids"} | ids is absent. |
{"error":"invalid parameter: ids"} | ids is neither a native array nor a JSON array. |
[] | No row matches the IDs. |
Legacy application errors may be returned with HTTP 200. Check the decoded response for error, not only the HTTP status.
Behaviour and edge cases
- The field set is fixed and
last_editedis renamedlast_update. A missing task-type row leavestask_typenull. - There is no pagination, ordering, deduplication, privacy, creator, or assignee filter.
- An empty ID array produces an invalid empty
INexpression rather than a deliberate empty response; send at least one ID.
See it in Fieldmotion
CRM1
Open the Tasks page or any legacy component that calls the global taskGet() cache. Requests queued within a short window are combined into Tasks_getDetails.
CRM2
The CRM2 global taskGet() compatibility cache uses the same route. Newer task screens use mapped detail APIs.
Related endpoints
Tasks_getByIdsupports selected raw columns and excludes deleted tasks.Task_getretrieves one active task with linked job IDs.