Read linked sales conversion durations

When to use this endpoint

Inspect the legacy average-day stages from a selected opportunity cohort through its linked quotes and invoices. Use this for the matching saved Reports dashboard chart or table; the result is chart series, not raw object records or a PDF.

res[0] is the zero baseline; res[1] is opportunity-to-quote days, res[2] is quote-created-to-won days, and res[3] is won-to-invoice days. Each series contains one cell; xLabels is [""].

Authentication and permissions

Authenticate with signed API-key fields or a logged-in CRM session. The handler requires login and account feature bit 8192 in employer.features.

The dispatcher rejects these legacy Report routes for a user with configured TeamAccess record scope, including assigned-only/parent-manager access or a department hierarchy scope. It returns an explicit legacy-report scope error; it does not return a silently partial chart.

For an allowed unscoped request, the handler reads the authenticated tenant and adds no Reports/Quotes/Invoices page-permission check, account-manager restriction or per-object ownership check. Selecting user IDs is a chart filter, not authorization.

Parameters

Parameter	Type	Required	Description
`daysFrom`	Integer string	Yes	Start of range: relative day offset when durationType is omitted/not 1; Unix seconds when durationType=1. Must be an integer string or integer; blank and malformed values are rejected. Use an ordered, bounded range.
`daysTo`	Integer string	Yes	End of range in the same mode as daysFrom. Must be an integer; no reversed-range validation. The handler expands to the final day’s 23:59:59 unless the behavior below says otherwise.
`durationType`	Integer string	No	Defaults to 0. Exactly 1 uses Unix seconds; every other integer treats daysFrom/daysTo as offsets from the current PHP time. ISO date strings are not parsed as dates.
`userType`	Integer string	Yes	0 summary, 1 assigned users, 2 or 3 customer IDs for the optional user selection. No per-entity output axis is generated.
`user`	Native array of ID strings or ["All"]	No	Defaults to ["All"]; a supplied empty list is rejected. Summary mode ignores the selection. IDs are validated as integer values before SQL. Do not JSON-encode the array.
`leadSource`	Nonempty native array of numeric ID strings	Yes	Marketing sources for the opportunity cohort. No All expansion is done server-side. Resolve the real IDs before calling. Empty/malformed values are rejected before SQL.

Example request

$report = FM_api('Report_getAverageDayOfConversion', [
	'daysFrom'=>'1768003200',
	'daysTo'=>'1768003200',
	'durationType'=>'1',
	'userType'=>'0',
	'user'=>['All'],
	'leadSource'=>['7'],
]);

Example response

{
  "res": [
    [
      0
    ],
    [
      0
    ],
    [
      0
    ],
    [
      0
    ]
  ],
  "xLabels": [
    ""
  ],
  "xLabels1": []
}

The example uses Unix seconds for 2026-01-10 00:00:00 UTC. The handler expands the resulting account-local date to its documented day boundaries.

Representative empty-cohort result from the real handler with a January 2026 summary axis.

res[0] is the zero baseline; res[1] is opportunity-to-quote days, res[2] is quote-created-to-won days, and res[3] is won-to-invoice days. Each series contains one cell; xLabels is [""].

Errors and unusual responses

Response	Condition
`{"error":"not logged in"}`	No authenticated tenant context is available. Invalid signed credentials can be rejected by the dispatcher before the handler runs.
`{"error":"This legacy report does not support your configured record scope. Use the scoped Contracts reports or table exports."}`	The dispatcher detects configured TeamAccess record scope. This applies before the handler’s own checks.
`{"error":"no permission to access api"}`	Account reporting feature bit 8192 is absent.
`{"error":"missing parameter: daysFrom"}`	daysFrom omitted or null. Present blank scalars and malformed list controls return an invalid-parameter error instead. Required lists must be native arrays.
`{"error":"missing parameter: daysTo"}`	daysTo omitted or null. Present blank scalars and malformed list controls return an invalid-parameter error instead. Required lists must be native arrays.
`{"error":"missing parameter: userType"}`	userType omitted or null. Present blank scalars and malformed list controls return an invalid-parameter error instead. Required lists must be native arrays.
`{"error":"missing parameter: leadSource"}`	leadSource omitted or null. Present blank scalars and malformed list controls return an invalid-parameter error instead. Required lists must be native arrays.
`{"error":"invalid parameter: daysFrom"}`	A supplied numeric control is malformed, a list has the wrong shape or an unsupported token, or frequency/userType is outside 0–3. The message names the invalid control; validation occurs before chart SQL.

Legacy application errors may be returned with HTTP 200. Check the decoded response for error, not only the HTTP status.

Behaviour and edge cases

List controls must be native lists of strings or integers. Encoded JSON strings, nested/object-keyed arrays and nonnumeric IDs are rejected before SQL. Only the documented All, Opportunity and composite legend tokens are accepted. Empty user/status/leadSource lists are invalid; empty legends are accepted only on the status-series reports, MarketingExpense and SalesPerLeadSource.
The cohort is opportunities created within the requested range and selected marketing sources. It uses user_id for userType=1 and customer_id for userType=2 or 3 when an explicit user list is supplied; summary mode does not apply that list.
Quotes are followed through opportunity.quote_id, independent of their own creation date. Repeated links contribute once per Quote; the source-date dictionary chooses the earliest full source timestamp within the selected opportunity cohort.
The first duration uses the complete source timestamp and Quote creation date, preserving the legacy absolute calendar-day difference. Multiple source opportunities use the earliest selected source date for that Quote.
The won duration requires quote status 1 or 2 and a won_date; it averages SQL DATEDIFF(won_date,cdate). Negative differences are not normalized.
The invoice stage follows Quote → Job → Invoice links of types 2 then 3/4. It uses MIN(invoice.cdate) per Quote for a deterministic earliest linked Invoice, including links with repeated rows. Direct quote_id invoice links remain outside this legacy relationship path. The duration is an absolute day difference from won_date.
No linked Quote IDs returns four zero cells immediately and restores PHP timezone. Numeric averages can be fractional; the handler does not round them.
There is no pagination, row limit or result checkpoint. Keep the date range and entity selection bounded; label helpers expand every selected period/entity combination.
The underlying aggregate queries do not exclude deleted source objects. Related label/source queries also have no general active/deleted filter. Totals can differ from active-record lists; no deletion behavior is changed by this documentation.
PHP date conversion uses the account timezone setting (missing/null falls back to Europe/Dublin; blank means UTC). SQL date/Unix functions use the database session timezone; alignment is not enforced by this handler. Date endpoints are expanded to whole local days, not retained at the supplied time of day. In this handler, the no-linked-quotes early return leaves PHP timezone set to the account timezone for the rest of the request.
Amounts are aggregate reporting numbers without currency codes or decimal preservation. Do not treat them as an invoice/quote ledger export.
No direct mobile-app or m-service caller was found for this route. Browser report definitions are separate from the newer Report_getData template contract.

Side effects

Reads report data only. No record, audit, status, notification, mail, report-cache or schema writes occur. Date helpers temporarily change PHP timezone on paths noted above.

See it in Fieldmotion

CRM1

Open Reports dashboard, add or preview the Average Day of Conversion report, set its filters, and inspect Network for Report_getAverageDayOfConversion. pageReportDashboard.js builds Report_get plus the saved api name and expands All selectors using reportDashboard/Constant.js; chart presentation options and labels are client-side.

CRM2

Open the saved Reports dashboard report using api=AverageDayOfConversion, change or preview its filters, and inspect Report_getAverageDayOfConversion. lib/displayReport.js builds this route dynamically from the saved definition, expands supported All selectors, and renders the returned series. The newer widgetReport.js instead calls Report_getData with a report template; its payload is a different contract.

Related endpoints

Report_getOpportunityQuoteWonFunnel — Compare unquoted opportunities, non-won Quotes and won/paid Quotes created during one reporting range.
Report_getQuotesStatusUser — Compare selected Quote statuses and an optional overall series across report periods and selected owners or customers.
Report_getInvoicesStatusUser — Compare selected Invoice statuses and an optional overall series across report periods and selected owners or customers.